Provide telehealth in digital consulting rooms
Telehealth is the future. More and more hospitals and other healthcare organizations are focusing on providing remote care. The Zaurus digital consulting rooms are an ideal tool to provide such remote care, by means of both chat and video conferencing functionalities. Video conferencing enables healthcare providers to ‘see’ their patients and colleagues live, without unnecessary travel time.
Provide and receive care, wherever you are
The main benefit of video conferencing using the Zaurus digital consulting rooms is that both healthcare providers and their patients are not bound to a specific location or device. Zaurus is available for desktop computers, laptops, tablets and smartphones.
As such, it is easy enough to conduct a video call from home, a flexible workspace or a holiday address, or while on the road.
Have meetings with multiple participants
Depending on your subscription plan, the participant limit for video calls is between 4 and 40 participants. This is ideal for, for example, multidisciplinary team meetings (MDTMs) or group therapy sessions!
Our system uses so-called ‘mixed’ streams – this means that when there are multiple participants, their individual video streams are merged into one stream. This way we can ensure that video calls with multiple participants run as smoothly as 1-on-1 video calls.
Sometimes it is beneficial to have your patients or colleagues see a specific file on your screen as you walk them through it. The Zaurus digital consulting rooms enable you to share your screen during a video call.
If they wish, the receiving party can enlarge the shared screen in order to read smaller print more easily.
Chatting and file sharing
The digital consulting rooms can not only be used for video conferencing purposes – they can also be used to exchange chat messages and (large) files.
Think of, for example, sharing information with your patient or client prior to a digital consultation.
Annotating on a whiteboard
Each digital consulting room can have its very own whiteboard. All participants in the consulting room can use the same whiteboard to draw or write on.
It is also possible to upload images or pages of PDF files, in order to annotate on these. Ideal for practice sheets or discussing photo material such as X-rays.
Participate without an account
Is registering for an account a bit difficult for some of your contacts or patients? You can also give them guest access to a digital consulting room. That way they can participate through their browser, using an URL combined with a unique code. They will not have to download an app or register at all.
This way, video calling can be secure, accessible and simple!
Integrated video conferencing, from your EMR/EHR or app
Zaurus offers a very user-friendly interface to use the digital consulting rooms – even so, we understand that it is sometimes preferred to use our video conferencing functionalities directly from your Electronic Medical Record / Electronic Healthcare Record or your organization’s very own mobile app.
That is why we offer the option to integrate our video conferencing functionalities in external systems. We also offer a generic API integration, through which we can link our digital consulting rooms to every EMR/EHR.
At the moment, our video conferencing integrations are used by a wide variety of hospitals and other healthcare organizations, using systems such as Epic, SAP and Chipsoft.
Digital assistants (chatbots)
Our digital assistants are kind of like very elaborate chatbots. They operate from our digital consulting rooms. They can offer healthcare organizations countless options to optimize their work and communication processes.
Smart glasses for telehealth
Zaurus also provides a separate app for smart glasses. This app enables users to stream video imagery from the glasses to the platform. This way, users can monitor or learn from the actions of a colleague – consider, for example, a surgeon streaming a surgical procedure to other medical professionals or students.
Dial in by phone or by using SIP
When your contact does not have a solid internet connection or a suitable device to conduct video calls, you can choose to allow them to dial in by phone so they can still participate in the conversation in the digital consulting room.
It is also possible to dial in using SIP, so that your organization can use Zaurus with a video conferencing set.
Record video consultations
Recording video consultations can be quite useful. Patients may not remember all that was said during the call and sometimes not everyone involved in a patient’s care can be present during a video call. Recordings enable all stakeholders to be informed.
“Zaurus is a lot more than just an application to conduct video calls! Within Radboudumc, Zaurus will be used on all levels. Think of, for example:
- Video consultations between healthcare providers and their patients;
- Allowing informal carers access to video calls;
- Providing remote support through our IT service desk;
- Video conferencing;
- Multidisciplinary team meetings in small groups;
- Secure chat between colleagues.“
“The nurses at University Medical Center Groningen initiate the meetings [for the warm transfer of patients from the hospital to home care]. Therefore it is important that the software is easy to use for district nurses, patients and, if necessary, informal carers.
Zaurus is very user-friendly, so I would like to advise any colleagues who are also considering using video calls in healthcare: just do it!”
“My coaching conversations are conducted using the digital consulting room.
It works well!
Also to the surprise of coach clients, it works great. As long as the connection is good… and I’m not just talking about the network connection 😉 “
“I have done the first remote COVID-19 assessment of an infant from our general practice, using the Zaurus application. It went well and added a lot: color, alertness, etcetera.”
“I am very happy that, in collaboration with Zaurus, we have been able to get started with the digital consulting rooms so quickly, now that the corona crisis requires it!”
Are you interested in our digital consulting rooms?
Do contact us so we can discuss your wishes and requirements, or start a free trial!